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Frequently asked questions
How much does a locksmith cost?
You can calculate the cost of a locksmith with our price calculator. Our rates are fully transparent: you receive a clear price estimate in advance for quality service.
What should I do if I am locked out?
Stay calm. This happens to many people every day. Call us 24/7. We specialise in opening all types of doors without damage. Our technician will be on site within 30 minutes to help you get back inside.
Do I need to replace the entire lock?
People often mean the cylinder when they say “lock”. We install all types of locks and cylinders: standard models or security locks and security cylinders for greater protection. We also help when a lock or cylinder is faulty and the door will not open. Explore our burglary prevention and electronic access control solutions. Use our price calculator to estimate replacement costs.
Can you replace a mailbox lock?
Lost your keys or have a faulty mailbox lock? There are several types of mailbox locks, and we replace all of them. You receive new keys straight away. Estimate the cost of replacing your mailbox lock with our price calculator.
How can I check how secure my home is?
Take our home security check to find out how secure your home is. After answering a few questions, you receive a score and clear points for improvement. If your home needs better protection, you can receive a no-obligation quote to improve its security.
What is a cylinder’s emergency function?
This lets you unlock the door from outside even when there is a key inserted on the inside. Useful for older people, families, rental properties and carers.
Do I still need a security cylinder with a multipoint lock?
Yes. The cylinder remains a vulnerable component. Choose a security cylinder with protection against pulling, drilling and snapping, even with a multipoint lock.
Can electronic locks still be opened with a key?
Often, yes. Many systems have a mechanical emergency cylinder as a backup. Check the options for the specific model and installation.